COOKIES

About cookies

We put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:
  • remember your progress
  • measure how you use the website so it can be updated and improved based on your needs

Cookies aren’t used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

How we use cookies
Our introductory message

You may see a pop-up welcome message when you first visit this site. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

Name:Purpose:Expires:
cookieMessageSaves a message to let us know that you’ve seen our message1 month
Measuring website usage

We use Google Analytics software to collect information about how you use the website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

We don’t collect or store personal information so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Name:Purpose:Expires:
_gaThis helps us count how many people visit the site by tracking if you’ve visited before2 years
_gidThis helps us count how many people visit the site by tracking if you’ve visited within the last 24 hours24 hours
_gatUsed to manage the rate at which page view requests are made10 minutes

You can opt out of Google Analytics cookies.

Improving the campaign

Where Wastebuster uses advertising, we want to make sure that this money is well spent. To help measure this, these cookies are used on pages which are being marketed.

We use the following cookies:

Google DoubleClick

Name:Purpose:Expires:
IDETo select advertising based on what’s relevant to a user; to improve reporting on campaign performance; and to avoid showing ads the user has already seen30 Days

You can opt out of DoubleClick cookies.

Hotjar

Name:Purpose:Expires:
_hjIncludedInSampleTo track behaviour across pages and to control visitor polls1 year

You can opt out of Hotjar cookies.

PRIVACY POLICY

Keeping your data secure
  • We take steps to protect your Personal Information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.
  • We will only keep your Personal Information for as long as we reasonably require and, only for as long at the Data Protection Legislation allows.
  • You are responsible for keeping your passwords confidential.
  • Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk.
What personal information we use if you become a member

Wastebuster are committed to respecting your personal information and ensuring we are transparent with you in relation to how we will use it. If you are at all uncertain about any aspect of our policies and practices, please contact us with the subject heading: Privacy Rights to privacy@wastebuster.co.uk

Personal InformationUse
First name, surname, School and email address.
Analytical data on your use of our site – this can include your IP address.
To ensure you receive the correct programme entitlements and communications.
To manage our relationship with you including; responding to requests or queries, managing complaints and keeping up to date with service changes.
To set up your Wastebuster membership account and for the ongoing administration of it.
To provide you with information, products or services that you request from us or which we feel may be of legitimate interest you.
To allow you to participate in the interactive features of our service.
To help us understand more about how the Website is used and to improve the Website and service.
For audit and reporting purposes to help us manage our business effectively and efficiently.
We use IP addresses to help diagnose problems with our server, to administer our site, to analyse user trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalised, custom content. Wastebuster will not use your IP address as Personal Information, it will be used to give the location of you down to a county or city level only.
If you agree, to contact you for direct marketing purposes and to carry out customer satisfaction surveys.
What personal information we use if you choose to allow us to when uploading user generated content (UGC)

When uploading UGC a checkbox will ask permission to use your UGC in social media channels and communications.

Personal InformationUse
First name, user generated content.If you agree at upload, your user generated content and first name given in the upload will be able to be used in social media channels and communications by Wastebuster (and connected brands like the Pod) and West Sussex County Council (including district and borough councils).

Apart from the usage given above, we will not share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

What personal information we use if you pledge

When pledging, you will be asked to enter your name, email address and whether your child is in a state funded West Sussex primary school.

Personal InformationUse
Name, email address.For contact if you are drawn as a winner
Child in a state funded West Sussex primary schoolFor the school’s competition to get the highest number of pledges (% of pupils pledging)

Apart from the usage given above, we will not share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Right to withdraw your consent

You have the right to withdraw your consent at any time. To do this please send an email to info@wastebuster.co.uk. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Disclosing your information

We may pass on your information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

Links to other websites

This website contains links to other websites. This privacy policy only applies to this website. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to this website from another website

If you come to this website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Right to complain

If you are not happy about how Wastebuster handle your personal information, you have the right to complain to the supervisory authority. You can do this by contacting The Information Commissioners Office through their website www.ico.org.uk, by phone on 0303 123 1113 or by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

TERMS OF USE

Eligibility to register
  • You are eligible for membership if you have a child or children in full time education at a state-funded primary school in West Sussex.
  • Wastebuster have the final determination of eligibility to subscribe for any Wastebuster service or option requiring registration.equiring registration.
Introduction
  • These terms of use govern the use of the West Sussex Wastebusters website (Site) and all related content.
  • Wastebuster reserves the right to change terms of use at any time and will make Users aware of any changes by means including, but not limited to, posting on the Site.
  • If specific terms and conditions appear in other areas of the Site relating to specific material, services and site use then they will prevail over these terms of use.
  • In using this Site and associated content Users agree to abide by these terms of use (and any other relevant specific terms and conditions related to specific services, contents or use of the Site).
Intellectual property rights
  • Unless otherwise stated, Wastebuster own all intellectual property rights in the Site and material on the Site including the names, characters, images and logos identifying Wastebuster. Subject to the licence below, all our intellectual property rights are reserved.
  • Users may terminate this agreement at any time by destroying all materials obtained from the Site and all related documentation and all copies and instalments thereof whether made under the terms of this Agreement or otherwise.
  • This Agreement will terminate immediately without notice from Wastebuster, if in Wastebuster’s sole discretion Users fail to comply with any term or provision of this Agreement.
Licence to use Site
  • Wastebuster will grant Users a licence for the use of the online resources hosted on the Site. Some resources are held within password protected membership areas, in these cases Users with logins (‘members’) are granted a licence for the use of these for the duration of their membership period only, and are subject to these terms of use and any specific terms and conditions related to services, contents or use of the Site e.g. terms and conditions for competitions.
  • Wastebuster grants licence to view, download and print pages (accessible by the User) from the Site, provided that:
    • no material from this Site is republished (including republication on another Site), or reproduce or store material from this Site in any public or private electronic retrieval system;
    • Users do not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit the Site or material on the Site for a commercial purpose, without the express written consent of Wastebuster;
    • Users do not edit or otherwise modify any material on the Site unless the materials themselves deem it.
  • Users may download/ print and copy all resources available to them on this Site for educational purposes only (which for the avoidance of doubt does not include material on any linked website of a third party – please refer to these Site’s own terms and conditions).
Limitations of liability
  • This Website contains links to other websites. Wastebuster accepts no responsibility or liability for any material supplied by or contained on any third party website which is linked from or to this Website, or any use of personal data by such third party.
  • The information on this Site is provided as part of the Wastebuster education programme, and Users acknowledge that it would be unreasonable to hold Wastebuster liable in respect of this Site and the information on this Site.
  • Whilst we endeavour to ensure that the information on this Site is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the Site remains available or that the material on this Site is kept up-to-date. Users who rely on this information do so at their own risk.
  • To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).
  • Wastebuster’s liability is limited and excluded to the maximum extent permitted under applicable law. Wastebuster will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with the Site, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
  • Nothing in these terms and conditions shall operate or be construed so as to exclude or restrict:
    • Any warranty or condition implied by statute in the event of Users dealing as a “consumer” as defined by section 12 of the unfair contract terms act 1977. In such a case Users statutory rights are unaffected by these terms and conditions; or
    • The liability of Wastebuster for death or personal injury caused by reason of the negligence of Wastebuster or of its servants, employees or agents
  • In no event shall Wastebuster’s total liability to Users for all damages, losses and causes of action (whether in contract, or not (including, but not limited to, negligence) or otherwise) exceed the amount paid by the User, if any, for Wastebuster membership.
  • However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
  • Wastebuster is not responsible for the contents or reliability of linked external, third party websites and recommends parental supervision. Wastebuster does not necessarily endorse the views expressed within them and listing shall not be taken as endorsement of any kind.
Restricted access
  • Access to certain areas of the Site is restricted. Wastebuster reserve the right to restrict access to other areas of the site, with reasonable cause, at their discretion.
  • Wastebuster members/ Users are responsible for keeping Usernames and passwords secure and permitting usage.
  • Wastebuster may disable members IDs and passwords if Users breach any of the policies or terms governing the use of the Site or any other contractual obligations.
Email disclaimer
  • Wastebuster uses anti-virus technology to check all outgoing messages but cannot guarantee the absence of viruses and Wastebuster does not accept liability for any virus introduced by any email or any attachment and Users are advised to use appropriate and up-to-date virus checking software.
  • Wastebuster cannot accept any responsibility for the accuracy or completeness of the contents of any email as it has been transmitted over a public network and Internet communications are not secure. If verification is required, please request a hard copy.
  • Except where the email is sent in the usual course of business, the views and opinions expressed in any email message are those of the individual sender and do not necessarily reflect the views and opinions of Wastebuster.
  • Wastebuster reserves the right to monitor incoming and outgoing emails in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 and / or for the purposes of quality control and / or training purposes.
General comments
  • Users must not use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site.
  • Users must not use the Site in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • Users must not use the Site for any purposes related to marketing without our express written consent.
  • Users must not use the Site to copy, publish or send mass mailings or spam.
  • Users must not use the Site to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law.
  • All material that Users copy, publish or send via the Site must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing.
Service access
  • While Wastebuster endeavours to ensure that this Site is normally available 24 hours a day, they will not be liable if for any reason the Site is unavailable at any time or for any period.
  • Access to this Site may be suspended temporarily and without notice in case of system failure, maintenance or repair or for reasons beyond our control.
Severability
  • If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
Law and jurisdiction
  • This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
Contact details
  • The full name of our organisation is Wastebuster (CIC) our address is The Bothy, Albury Park, Guildford, Surrey GU5 9BH.GU5 9BH.
Pupil registration

When registering a pupil, your name, email address and school are recorded.

Personal InformationUse
Name and email address.For contact if you are drawn as a winner
To send advice and information about the Recycle it Right Challenge and West Sussex Wastebusters Activities
School nameFor proof that the pupil is in a West Sussex schools

Apart from the usage given above, we will not share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Competition Activities Competition Terms

By undertaking any of the Competition Activities and submitting user generated content in the form of images and/or video links, you are entering into a competition
Eligibility
  • Schools – you are eligible for entry to the Competition Activities Competition if you are a state funded primary school in West Sussex, have completed any of the Competition Activities and submitted user generated content in the form of images or video links.
  • Individuals – you are eligible for entry to the Competition Activities Competition if your child is 5-11 years old, attends a state funded primary school in West Sussex, has completed any of the Competition Activities and submitted user generated content in the form of images or video links.
  • – There is no limit to the number of entries and each different submission is an entry to the prize draw.
The Competition Activities Competition
  • – The Competition Activities Competition runs from 22nd May 2023 until noon on the 7th July 2023
  • – Entrants will be entered into a random prize draw (one for schools and one for individuals)
  • – Winners will be informed in the week commencing 12th July 2023
  • – The prize available are Wastebuster Bumper Packs including a Captain Busta mascot made from recycled plastic bottles copy of the Wastebuster You Can Upcycle and Craft book, a range of recycled stationary, a Wastebuster recycled plastic refillable water bottle, Wastebuster Top Trumps and an opportunity to have the winners artwork featured on the homepage of the Wastebusters newsletter.
  • – The promoters reserve the right to provide substitute prizes.
  • – Unclaimed prizes: if for any reason a winner cannot be contacted or is unresponsive for one month after the closing date, a different winner will be selected.
  • – Wastebuster reserves the right to change or cancel this competition at any stage and without prior notice, if it deems necessary, or if circumstances arise outside of its control.
  • – If you have any questions or concerns, please email info@wastebuster.co.uk.
  • – This promotion will be governed by the laws of England and Wales.
How we will use your information

When submitting, as part of the details request, you will be asked to enter a contact email address.

Personal InformationUse
Email addressFor contact if you are drawn as a winner
For contact about the West Sussex Wastebusters Club activities

Apart from the usage given above, we will not share your information with any other organisations for marketing, market research or commercial purposes, nor will we pass on your details to other websites.

Promoters and partners
  • – The promoter is Wastebuster CIC (company number: 05883640) whose registered address is at: The Bothy, Albury Park, Albury, Guildford, Surrey. GU5 9BH (www.wastebuster.co.uk)

Badge Mission Competition Terms

By achieving 3 badges on completing the 3 Badge Missions you are entering into a competition.
Eligibility
  • – Schools – you are eligible for entry to the Badge Mission Competition if you are a state funded primary school in West Sussex, have submitted, completed and achieved the 3 Badge Missions.
  • – Individuals – you are eligible for entry to the Badge Mission Competition if your child is 5-11 years old, attends a state funded primary school in West Sussex, has submitted, completed and achieved the 3 Badge Missions.
The Badge Mission Competition
  • – The Badge Mission Competition runs from 22nd May 2023 until noon on the 7th July 2023
  • – Entrants will be entered into a random prize draw (one for schools and one for individuals)
  • – Winners will be informed in the week commencing 12th July 2023
  • – The prize available is a year’s subscription to Animal Planet magazine
  • – The promoters reserve the right to provide substitute prizes.
  • – Unclaimed prizes: if for any reason a winner cannot be contacted or is unresponsive for one month after the closing date, a different winner will be selected.
  • – Wastebuster reserves the right to change or cancel this competition at any stage and without prior notice, if it deems necessary, or if circumstances arise outside of its control.
  • – If you have any questions or concerns, please email info@wastebuster.co.uk.
  • – This promotion will be governed by the laws of England and Wales.
How we will use your information

When submitting, as part of the details request, you will be asked to enter a contact email address.

Personal InformationUse
Email addressFor contact if you are drawn as a winner
For contact about the West Sussex Wastebusters Club Activities

Apart from the usage given above, we will not share your information with any other organisations for marketing, market research or commercial purposes, nor will we pass on your details to other websites.

Promoters and partners
  • – The promoter is Wastebuster CIC (company number: 05883640) whose registered address is at: The Bothy, Albury Park, Albury, Guildford, Surrey. GU5 9BH (www.wastebuster.co.uk).

ACCESSIBILITY STATEMENT

What is on this page
  • Using this website
  • Technical information about this website’s accessibility
  • How we tested this website
Using this website

This website is run by Wastebuster CIC.

We want as many people as possible to be able to use this website.

We are always working to make our website as accessible and usable as possible.

For example, that means you should be able to:

  • – zoom in up to 300% without the text spilling off the screen
  • – navigate most of the website using just a keyboard
  • – navigate most of the website using speech recognition software
  • – listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

We have also tried to make the website text easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is
  • – We know some parts of this website are not fully accessible:
  • – most older PDF, Word and PowerPoint documents are not fully accessible to screen reader software
  • – the Twitter feed on our homepage is difficult to navigate using just a keyboard and screen reader software – you can visit @WSWastebuster on Twitter to see our tweets
  • – our older videos may not feature captions
What to do if you can’t access parts of this website

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please contact our general enquiries team.

We will consider your request and aim to reply within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the website team: email our website team

Enforcement procedure

If you have made a complaint and you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance issues listed below.

Content that’s not within the scope of the regulations

The content listed below may be non-accessible as we are not required to:

  • – make PDFs or other documents published before 23 September 2018 accessible if they’re not essential to providing our services
  • – make videos published before 23 September 2020 accessible. We do also have a Wastebuster YouTube channel where you can find a number of videos, however they may feature labelling from YouTube itself, which is incorrect or not sufficiently descriptive
How we tested this website

This website was last tested internally on 15 January 2021.

When deciding on a sample of pages to test, we chose based on:

  • – our most popular pages
  • – pages we had already been told about through feedback from people using the website
  • – pages that gave a good example of each one of our templates
  • – some pages including images, multimedia content and interactive elements
  • – some pages including web forms

This statement was prepared on 15 January 2021. It was last updated on 15 January 2021.

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